Why is it that some businesses seem to get it when it comes to customer experience, while others miss it completely? The same could be said of medical practices. Doctors are constantly looking for new ways to improve their practices. The problem is they're often looking in the wrong places. Beyond Bedside Manner guides the practice to redefine the doctor-patient relationship in ways that create much more value for the doctor, the patient, and the practice. With insights gained across 3 decades of working with practices across many specialties, author Shareef Mahdavi shows the way to build the modern practice based on creating a memorable patient experience on par with our best customer experiences.
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- Author : Anonim
- Publisher : IOS Press
- Release Date :
- Genre : Uncategorized
- Pages : 231
- ISBN : 9876543210XXX
This short book documents a series of unique interpersonal human encounters between a physician Dr Terry Hannan and his patients. These encounters have occurred over a period of more than forty-five years of direct patient care as a physician in Internal Medicine and an interspersed 12-year interval as a Palliative Care physician. This personal journey highlights the profound depths of human encounters that can occur during the distress of people being unwell-physical disease or dis-ease (the latter describing those who have the physical manifestations of severe stress). The verbal and physical release from short or long-term inner torment has not only a profound effect on the patient (often healing) but also on those at the bedside who were willing to 'listen and read the signs'.The ability to 'listen' and allow the sufferer to be at ease with their clinical state is inherently a learnt process and at no stage in the medical professional's life does it become easier. It becomes an art only when the listener becomes at ease with their own humanity and their individual limitations. Quite often this intimate listening involves confronting one's own death or loss as well as that occurring in the patient. Why I as a physician have been able to be the conduit for the people in this book (and others I have treated) I cannot fully explain. I do know that I am more at ease with the tasks involved because those whose lives I touched also provided me with healing and eased my journey through life.While writing these words I am reminded of a personal incident as junior doctor in the 1970s when I was less wise and obviously did not recognize aspects of my own self. In an old army style open ward hospital, I was communicating with a patient when an elderly Greek man across the ward beckoned me to come and he said, "You are like the great Greek physician Asclepius (or Asklepios) because of your ability to listen." I hope I have fulfilled his definition of me.Dr Terry J. Hannan
It was a long-time desire of nursing fraternity to have a textbook on nursing education that has the content for all the units of the INC-prescribed syllabus. This book pointedly deals with all the contents specified by the INC curriculum. The book has been written keeping in mind the requirements of the modern Indian nurse educators--what they need to know and practice in the classroom. This book provides comprehensive study material and practice exercises on Nursing Education the way it is used in day-to-day conversations in the hospital environment. - Comprehensive, exhaustive and well-structured coverage - Lucid presentation with easy language for ease of comprehension - Practical approach with relevant theoretical perspectives answering common questions and issues that arise while learning the subject - Ample number of examples, tables and other learning aids - All the essential elements of communication in modern-day nursing practice like nursing reports, records, etc., discussed, analysed and exemplified - Examples from real-life health care communications provided - Exhaustive end-of-chapter exercises - Solutions for all objective type exercises given
Learn to successfully assess your patient in the hospital setting with this new and unique DVD! Full-motion videos show you how to conduct shift assessments on both a surgical and a medical patient, with real nurses demonstrating proper assessment techniques with rationales. Plus, anatomy and physiology overlays, animations, bulleted summary points, and developmental and cultural highlights reinforce your learning and help you understand how to conduct a physical examination of the bedside patient as a bridge to clinical practice. Dynamic full-motion video, with real nurses examining a medical and a surgical patient to help you understand how to conduct critical reassessments of hospitalized patients. Animations and illustration overlays depicting physiologic processes with narrative explanations that clarify underlying concepts and show what to expect to find beneath the surface of the skin. Developmental and cultural highlights address special considerations for patients of various ages and ethnicities and prepare you to confidently assess anyone.
The mechanization of medicine has submerged, its humanism. The physician no longer ministers to a distinctive person but concern himself with a particular malfunctioning organ. The distressed patient is frequently forgotten or relegated to the background. A thought process is essential for discussing and understanding a symptom. This book, for the first time brings the doctor to the bedside of the patient for history, clinical examination, investigation, and finally the diagnosis. This book discusses the art of medicine in a simple dialogue style- between the patient and the doctor- and shows through bedside teaching, the treatment of an illness or a disease, rather than the patient. This illustrated volume containing twenty case studies sensitizes the reader to look a patient holistically, not just the body, but mind and emotions too. This unique volume teaches medicinal science as an art of healing, where modern medicine is not just restricted to science and technology.
The full texts of Armed Services and othr Boards of Contract Appeals decisions on contracts appeals.
- Author : Marion Danis
- Publisher : Oxford University Press
- Release Date : 2014-10-02
- Genre : Medical
- Pages : 352
- ISBN : 9780190225476
Health systems need to set priorities fairly. In one way or another, part of this important task will fall to physicians. How do they make judgments about resource stewardship, and how should they do so? How can they make such decisions in a manner that is compatible with their clinical duties to patients? In this book, philosophers, bioethicists, physicians, lawyers and health policy experts make the case that priority setting and rationing contribute significantly to the possibility of affordable and fair healthcare and that clinicians play an indispensable role in that process. The book depicts the results of a survey of European physicians about their experiences with rationing and other cost containment strategies, and their perception of scarcity and fairness in their health care systems. Responding to and complementing these findings, commentators discuss why resource allocation and bedside rationing is necessary and justifiable. The book explores how bedside rationing relates to clinical judgments about medical necessity and medical indications, marginal benefits, weak evidence based medicine, off-label use. The book highlights how comparative studies of health care systems can advance more effective and fair bedside rationing through learning from one another. From a practical standpoint, the book offers a number of strategies for health care systems and clinicians to work in tandem to allocate and ration resources as fairly as possible: how to foster more attention to fairness when rationing at the bedside, how to avoid exacerbating health disparities when allocating resources, how to teach about bedside rationing to students, how to discuss rationing more explicitly in the public arena and in the doctor's office.
A series of vignettes and anecdotes examines the practice of modern-day medicine in a revealing study of the practical realities and emotional truths underlying the doctor-patient relationship that offers important lessons for healers, as well as those who are seeking help, about what happens during a open dialogue about vital issues of health and mortality. Reprint. 10,000 first printing.
Real-life primary care case studies* from more than 50 primary care providers, including physician assistants, nurse practitioners, and physicians! 101 Primary Care Case Studies offers real-life patient scenarios and critical thinking exercises to help you work through a patient’s chief complaint. Through narrative case studies, you will determine how best to diagnose, treat, and manage your patient based on the history of present illness, review of systems, relevant history, and physical examination findings. This workbook will ask probing questions to help you determine differential and most likely diagnoses, diagnostic tests to order, and appropriate patient management strategies using relevant and timely references to support your decisions. The organization of each case study simulates the patient care journey from chief complaint to outcome. Serving as a virtual clinical preceptor, this workbook can be used independently or in a classroom setting. It is accompanied by a robust online student supplement that provides answers to all questions, real outcomes of the cases, and valuable personal insights from the authors on how the patient was successfully managed. Not only will this workbook help you work through patient cases clinically, it will also share important, but often overlooked, bedside manner skills needed to successfully communicate with and care for your patients. Covering conditions across all organ systems and across the lifespan, this workbook is organized by chief complaint, providing an authentic perspective on what to expect in the patient care environment. It even includes information on pathophysiology and how to use ICD-10 and CPT (E/M) codes in your documentation. The book uniquely weaves together both the science and art of medicine by including personal insights into quality and compassionate care. Key Features Provides real-life patient cases from an interprofessional author team of physician assistants, nurse practitioners, and physic
This study of the transformation of the relationship between doctors and patients from the mid-Sixties to the mid-Seventies has acquired the status of a minor classic. In this paperback edition the author has added an afterword on patient autonomy that encompasses some more recent changes in the practice of medicine and the evolving field loosely, but inexactly, characterized as bioethics. He has left intact his portrayal of the earlier, epochal changes that are the subject of the book.
Oncology Nurse, Christine Magnus Moore, stood by the bedside of cancer patients for many years, caring for them as they endured major surgeries, chemotherapy and even the aftermath of grueling bone marrow transplants. They fought a battle with an enemy in their bodies: cancer. Some triumphed and some did not. Fighting for her patients' health, she thought of herself as a soldier on the battlefield and was amazed at how they dealt with their difficult road and that they often thanked her with a smile. As connected as she felt to her patients, she didn't fully comprehend the courage it took to confront cancer every day until she became one of them. Christine navigates the rough road involved with cancer treatment, experiencing exhaustion beyond belief, debilitating nausea and pain, and other side effects which are overwhelmingly more difficult than she'd ever imagined. Her road is arduous and humbling and she is taxed to her core in every way: emotionally, physically, mentally, and spiritually. Living on the other side of the bedside, she feels vulnerable when some of the doctors and nurses she's worked with become her caregivers...on top of all that her love life begins to present challenges as well. Christine emerges a cancer survivor and gains a profound understanding of the suffering her patients had weathered, discovering that her life has been re-calibrated. She embraces her higher purpose with an amplified vigor and empathy to help others dealing with the disease. Through the darkest of times, she finds the deepest grief and tears can produce the greatest strength and passion.
A comprehensive examination of concepts and strategies for humane and effective usage of health care technology. The authors provide a multidisciplinary framework for practitioners, educators, policy makers, and the public to utilize in health care decision making.
- Author : United States. National Labor Relations Board
- Publisher : Unknown
- Release Date : 2010
- Genre : Labor
- Pages : 231
- ISBN : OSU:32437123212512
- Author : Laura Batz Townsend
- Publisher : Createspace Independent Pub
- Release Date : 2012-12-13
- Genre : Medical
- Pages : 86
- ISBN : 1480180033
The Story: Every day in the United States an estimated 550 people die from preventable medical errors, which is approximately 200,000 people a year, making it the 3rd leading cause of death in the United States. (Healthgrades 2004) On April 14, my mom, Louise Batz, went to have knee replacement surgery. That night, a medical error caused Mom to sustain an injury from which she could not recover. She lost her life eleven days later. The Mission: The mission of the Louise H. Batz Patient Safety Foundation is to help prevent medical errors by ensuring that patients and families have the knowledge they need to promote a safe hospital experience for their loved ones and to support innovative advancements in patient safety. Our greatest hope is that families, patients, and caregivers will work together as a TEAM to improve safety in our hospitals. The Use of the Guide: Our hope is that you and your family can use this guide in order to improve the quality of your loved one's hospital stay. We hope that by using the guide, you will be better equipped to aid the care team in the reduction of adverse events. Organize your questions and concerns as soon as you learn about an upcoming surgery or procedure. This packet will be useful during pre-surgery appointments, during your time in the hospital, at home post-surgery and for follow up visits and appointments. We encourage you to include personal questions based on feelings or concerns and utilize the questions provided in the Batz Guide for Bedside Advocacy. What's in the Guide: In this guide you will find all sorts of tools that will help you in all aspects of your hospital stay. You will find places to store personal information such as medication logs, the names of your medical team, and surgery summaries; you will find information on who to contact in case of emergency, charts of who is in charge, and who to call to get things done; and you will find advice, definitions, must ask questions, and places to keep and store a
At present, human society is facing a health care crisis that is affecting patients worldwide. In the United States, it is generally believed that the major problem is lack of affordable access to health care (i.e. health insurance). This book takes an unprecedented approach to address this issue by proposing that the major problem is not lack of affordable access to health care per se, but lack of access to better, safer, and more affordable medicines. The latter problem is present not only in the United States and the developing world but also in countries with socialized health care systems, such as Europe and the rest of the industrialized world. This book provides a comparative analysis of the health care systems throughout the world and also examines the biotechnology and pharmaceutical industries. Examines the health care structure of the United States, Europe, and the third world, both separately and comparatively Offers primary source insight through in-depth interviews with pharmaceutical and health care industry leaders from around the world Carefully explains, in clear terms, the intricacies of the health care and pharmaceutical system and how these intricacies have led to the current crisis Offers concrete, comprehensive solutions to the health care crisis